Aquabella Hôtel & Spa
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We had stayed here on a number of accasions in the past. A clear attraction is the Spa with facilities, Sauna, Steam Room, Jacuzzi etc included in the stay. Treatments are not expensive, if desired. Outdoor pool is good. The only restaurant has unchanging menu, which for a 10 day stay is restrictive. Aix has many good restaurants! Dog friendly from, an earlier visit, and still is. One negative: hotel offered to help with taxi booking from Aix TGV station to hotel. This they did but charge by the taxi of Euros 80 was Euros 30 more than conventional taxi!!
Nicholas
กรกฎาคม 2568
The cleaning of the room was excellent. Having the toilet in a separate room to the bathroom was a little unusual. We enjoyed using the spa facilities. Staff were very responsive when we needed fresh robes. The hotel's information (eg on the room service, restaurant times etc) is only available through a QR code link which didn't work for us. This hotel is Aix's only link with the thermal spring origins of the city - the hotel should be making MUCH more of this. Coming from Bath (Aix's twin city), we expected more on this. It turns out that there is indeed a window onto some original Roman bathing are down in the basement where the modern, commercial spa is. But we would not have known about this had we not wandered around down there.
Adrian
เมษายน 2568
This hotel is a one off. It's like a holiday resort hotel but on the edge of the centre of the City within a 10 minute walk of the main streets and a huge number of restaurants. It has a very large spa with excellent facilities, a 25 metre outdoor pool (there's also an indoor one in the Spa) in excellent condition surrounded by the medieval city wall which is lit at night together with the small botanical gardens. The breakfast buffet is superb, with plenty of variety and can be taken on the terrace by the pool. The staff are very friendly and helpful as well. To be honest, and I never say this, it's excellent in every respect. Location 10, Hotel 9.5. Highly recommended.
Alan
สิงหาคม 2568
Garden space was excellent. Excellent and helpful, bilingual front desk staff. Excellent waiters in restaurant. Delighted that room was made up so quickly each morning - hard working, thorough cleaning staff. Staff accommodating in providing room with view, as requested.
Christopher
ตุลาคม 2567
My wife and I stayed here for two nights during our recent vacation to France. We started our tour in the city of Aix-en-Provence. We selected this hotel because of its pool and gardens. While we never got to swim, the pool is beautiful and heated. We did visit the jacuzzi the first night. After our long drive, it was much needed. We were a bit disappointed that it was only luke warm, as we are used to much warmer spas. The gardens and the surrounding area is well maintained and simply beautiful. The hotel room was cozy, giving us plenty of room. The bed was comfortable. We dined in the bar the first night as we only wanted a cheese plate and some wine. The breakfast buffet was plentiful. There was a selection of fruits, cereals, and eggs cooked various ways. The staff was very professional and very helpful. The only two downsides are actually finding out how to drive to it and the parking is tight, very tight. Still, the parking was very affordable. On our way out, the staff brought our luggage out to us as we drove out of the parking garage. You will definitely have a great stay here!
James
กรกฎาคม 2567
The room was really comfortable with a nice view of the gardens...it would have been nicer with a balcony. The bathroom in our suite had a bath with a shower point inside it.....these days a simple shower is usually more acceptable since some people may have difficulty stepping up into a bath to take a shower. The well kept swimming pool and gardens surrounding the hotel give a nice feeling of space and luxury. We did not visit the thermal baths or try its beauty features but they are an added luxury feature to explore. We used the self service breakfast bar..very good. The restaurant for evening dinners has a limited menu and repeated every night.
Peter
กันยายน 2567
Nice and central and superb facilities, good dining. Friendly staff. Everything you could want from a city centre hotel. Would certainly return Raised a query regarding a room 'upgrade' offered through/by Booking.com and this was satisfactorily resolved to my complete satisfaction by a very pleasant senior manager, retrospectively. 🤗
Ray
ตุลาคม 2567
Nice room - never used balcony as it was covered with mesh to prevent birds from entering good location nice breakfast convenient pool. Room was well kept, it has a mini fridge, large bathroom and a separate water closet which is good. Wifi was perfect. Good room but this is not luxury. I thought the room value was ok for what we paid. The hotel also had a convenient parking garage with both closed and open options.
Alexandra
สิงหาคม 2567
The location of the hotel is very nice. Spa facilities are great. The outdoor pool was not open in December, though. The room is spacious and the breakfast is also very nice. The lobby area is very relaxing with books and various seating areas. Staffs are all very friendly and nice.
Ching
ธันวาคม 2566
Nice stay at the the Aquabella with the added bonus of having access to the spa and pool. Rooms were spacious, clean and very comfortable. The hotel is situated in the centre of town and close walking distance to main attractions, cafés and restaurants. I didn't interact much with the staff, but they were friendly.
Katie
กันยายน 2567
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